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Service Advisory

Update 3 – Hurricane Irma – Puerto Rico and Florida Keys

(Miami, FL 09/08 - 9am) We would like to update our network partners and customers on the recent developments in Caribbean and USA.

Puerto Rico Update – SJU office is open.

San Juan, Puerto Rico office has resumed operations. Airports and ports re-opened operations as well but, as expected, are informing of delays in the dispatch and receiving of freight. All the airlines are announcing the cancellation of flights to Florida, US this afternoon due to the passing of Hurricane Irma over that State this weekend. International carriers such as Cargolux and KLM had previously canceled all their flights until the next week which will delay the movement of freight.

Most of the governmental services are still closed, 50% of the Island is still without power and 7% without water.

We are working to resume normal operations as conditions allow.

Hurricane Irma Update – Miami and Orlando Office are Currently Closed.

As Hurricane Irma approaches Florida, DB Schenker is working hard to ensure the safety of both our employees and your cargo. While a few days away, Irma is increasingly likely to target parts of the Florida peninsula this weekend. The Schenker Miami and Orlando offices will be closed on Friday, September 8th and Monday, September 11th.

Current Closures:

Miami, FL

Orlando, FL

Up to date information on weather advisories can be found at the National Weather Service - www.weather.gov.

We will continue to monitor the storm closely and provide updates accordingly.

In the event that you cannot contact your local DB Schenker office due to communication problems, please reach out during business hours (5am PST to 5pm PST) to:

Phone: +1 (800) 225-5229 (in USA)
Phone: +1 (602) 458-6200 (outside USA)

Last modified: 08.09.2017

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