First things first

Customer Service is our number one priority. Use our website to obtain service information, track a shipment, request a pickup, price a shipment or get a POD. Just call our Global Service Center toll-free at 800 225-5229.

Payment Options 

Payment Options

DB Schenker has flexible billing and payment options including an online payment capability, daily and weekly statements/summary billing, electronic funds transfer (EFT) and other ACH payment capabilities.

Billing Inquiries 

Freight and corporate integrity

DB Schenker makes every effort to maintain the maximum level of freight integrity. However, problems can occur.